Before you sink too far into that sofa, and maybe that second glass of wine; please take the time to read the below to make your stay in Du Vallon all the more comfortable.
WIFI – We have a high speed WiFi network available for you to use. Please see the chalk board for the code or ask a member of the team. We have a strong internet connection, but should there be an issues we ask you to kindly ask one of the team who will be able to assist.
DOOR CODES – The team will inform you of the front door code on arrival.
SKI ROOM & BOOT WARMERS – These are both located in the ski room just through the main entrance of the chalet. The boot warmers are set on a timer to dry out the boots at the end of the day, they go on again in the mornings to warm your boots up.
CAR PARKING – the chalet has its own private parking space up the road just above the chalet. There is further parking in the free carpark by the Golf chairlift
HEATING – there is underfloor heating in the bathrooms and the bedrooms all have adjustable radiators, so if you are feeling a bit chilly do turn these up or ask the chalet team to assist but please do make sure windows are closed before turning up the heat.
STEAM ROOM – This is pre-set to the optimum temperature and to come on late afternoon for when you return back to the chalet from skiing. If you would like either the temperature or timer adjusted, please ask one of the team. We have a strict no drinks or glass policy in the steam room.
ENTERTAINMENT – Your chalet is equipped with UK TV, Apple TV and an X-Box in the snug. Please see the instructions on how to use all this fantastic kit or when in doubt ask one of your team. There are also plenty of DVDs to help yourselves to!
RADIO MERIBEL – Our local radio station is R Meribel. Your chalet staff will put the radio on for you every morning so you can listen from 8-9.15am when the weather, lift and piste report and ‘What’s On’ guide are played. In the evening, between 6-6.30pm catch the après-ski guide, and more weather and international news.
BOARD GAMES – We have a selection of board games in each chalet, If you are missing a favourite, let the team know and we’ll do our best to find it for you.
WASHING MACHINE AND TUMBLE DRYER – If you would like to do any washing or drying throughout the week, then please do. There is washing powder by the machine, and a drying rack or tumble dryer for your use.
HEALTH & SAFTEY – Your team will talk this through with you on arrival, but here is a little reminder on the key points. Please keep your chalet secure at all times with windows, terrace doors and front door locked when you head out for the day and at night. Leave your ski boots and outdoor shoes in the entrance hall to avoid slips. Refrain from using the kitchen equipment without instruction, in particular the chefs’ sharp knives especially when there are small children in the chalet. Do not add logs to the fire without the team being present and always have the fire gate in place when the fire is lit. Smoking is forbidden in the chalet and only outside where ashtrays are provided. In the event of a fire, there is a fire extinguisher on each floor and fire exit plans on the back of each door in the property. In the event of an emergency please call Solène, the Resort Manager. If you have any questions or concerns at any time during your stay please ask the team!
WHAT’S ON & RESORT INFORMATION – You will have various leaflets on activities, pampering, bus timetables, walkers’ maps and the weekly What’s On guide (definitely worth a read!) in the chalet. For any further information on the chalet or resort in general, please do not hesitate to ask your knowledgeable Resort Manager. We are here to help you get the very best from your stay with us here in magical Méribel.